This Privacy Policy describes how The Wine Guides ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") who access or use our online food delivery service (the "Service").
1. Information We Collect:
- Personal Information: When you use our Service, we may collect personal information such as your name, email address, phone number, delivery address, and payment information.
- Usage Information: We may also collect information about how you interact with the Service, including your device type, IP address, browser type, and cookies.
2. How We Use Your Information:
- We use your personal information to process and fulfill your orders, communicate with you about your orders, and provide customer support.
- We may also use your information to improve our Service, personalize your experience, and send you promotional offers or updates about our products and services.
3. Information Sharing:
- We may share your personal information with third-party service providers who help us operate our Service, process payments, or deliver orders.
- We may also share your information with law enforcement agencies, government authorities, or legal entities if required by law or to protect our rights or the rights of others.
4. Data Security:
- We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.
- However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Choices:
- You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Service.
- You can opt-out of receiving promotional communications from us by following the instructions provided in the communications.
6. Children's Privacy:
- Our Service is not intended for children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request deletion of the information.
7. Changes to This Privacy Policy:
- We may update or revise this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on the Service.
- We encourage you to review this Privacy Policy periodically for any changes.
8. Contact Us:
- If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at admin@thewineguides.com.
By using our Service, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
Last updated:March 2024