Terms and Conditions

These terms and conditions ("Terms") govern your use of the online food delivery services provided by [Company Name] ("we," "us," or "our") through our website or mobile application (collectively, the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.

1. Ordering Process:

• You may place orders for food and beverage recommendations through the Platform.
• Orders are subject to acceptance by us, and we reserve the right to refuse or cancel orders at our discretion.

2. Pricing and Payment:

• Prices for food items and delivery fees are listed on the Platform and are subject to change without notice.
• Payment for orders must be made using the payment methods identified on the Platform.
• All payments are processed securely, and we do not store your payment information.
• 25% deposit is required on all orders.

3. Delivery:

• We will make reasonable efforts to deliver orders within the estimated delivery timeframes provided upon order acceptance.
• Delivery may be delayed due to factors beyond our control, and we will not be liable for any such delays.

4. Product Quality:

• We strive to ensure that all food items meet high-quality standards.
• If you are dissatisfied with the quality of any food item, please contact us for a refund or replacement.

5. Cancellation and Refunds:

• Orders may be canceled before they are accepted by us.
• Refunds for canceled orders will be issued to the original payment method, subject to our refund policy.

6. Privacy and Data Protection:

• We collect and process personal information in accordance with our Privacy Policy, which is incorporated by reference into these Terms.

7. Liability and Disclaimers:

• We will not be liable for any damages, losses, or injuries arising from the use of the Platform or consumption of food items.
• We make no warranties, express or implied, regarding the accuracy or completeness of information provided on the Platform.

8. Governing Law and Jurisdiction:

• These Terms shall be governed by and construed in accordance with the laws of Maryland.
• Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Maryland.

9. Changes to Terms:

• We reserve the right to modify or update these Terms at any time without prior notice.
• By continuing to use the Platform after any changes to these Terms, you agree to be bound by the revised Terms.

10. Contact Information:

• For inquiries, complaints, or support, please contact us at admin@thewineguides.com.

By using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

Last updated: March 2024